Privacy Policy
Effective Date: July 2026
At North Point Supplements (“North Point Supplements,” “we,” “our,” or “us“), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://northpointsupplements.com (the “Website“), create an account, or purchase products from us.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our Website, we may collect the following types of information:
Personal Information
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Account information
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Order history
Payment Information
Payments are processed securely by trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.
Technical Information
We may automatically collect:
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IP address
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Browser type and version
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Device information
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Operating system
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Website usage data
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Referral source
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Cookies and similar technologies
You may browse portions of our Website without providing personal information; however, certain features and services may not be available.
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Process payments securely
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Provide shipping confirmations and tracking updates
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Respond to customer inquiries
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Improve our products, services, and Website
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Personalize your shopping experience
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Recommend products based on browsing and purchase history
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Send newsletters, promotions, and special offers (with your consent where required)
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Detect and prevent fraud or unauthorized activity
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Maintain security and Website functionality
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Comply with applicable legal and regulatory obligations
Health Information
As a dietary supplement retailer, we generally do not collect medical or health information unless you voluntarily provide it while contacting our customer support team.
Please avoid submitting sensitive medical information unless it is necessary to resolve your inquiry.
Payment Security
Your payment information is handled by reputable third-party payment processors using industry-standard encryption and security practices.
North Point Supplements does not retain your complete payment card information.
Transactions are protected using Secure Socket Layer (SSL) encryption and other commercially reasonable security measures.
Cookies & Similar Technologies
We use cookies and similar technologies to improve your experience and help our Website function efficiently.
Cookies may be used to:
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Remember shopping cart contents
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Save account preferences
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Improve Website performance
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Analyze visitor behavior
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Personalize product recommendations
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Measure marketing effectiveness
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Display relevant advertising
Most browsers allow you to disable cookies. However, certain Website features may not function properly if cookies are disabled.
Third-Party Service Providers
We work with trusted third-party service providers that assist us with:
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Payment processing
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Shipping and order fulfillment
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Website hosting
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Website analytics
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Email marketing
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Customer support
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Advertising and marketing
These providers receive only the information necessary to perform their services and are contractually required to protect your information.
We do not sell, rent, or trade your personal information to third parties.
Marketing Communications
If you choose to receive promotional communications, we may send you updates regarding:
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New product launches
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Supplement releases
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Special promotions
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Seasonal sales
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Exclusive discounts
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Fitness and wellness content
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Company news
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email.
Website Analytics
We may use analytics services to understand how visitors use our Website.
Analytics data may include:
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Pages visited
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Products viewed
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Time spent on the Website
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Device type
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Browser type
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Operating system
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Approximate geographic location
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Referral source
This information is generally aggregated and does not directly identify individual users.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
While we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly delete such information.
Third-Party Websites
Our Website may contain links to third-party websites.
North Point Supplements is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
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Access the personal information we hold about you
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Correct inaccurate or incomplete information
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Request deletion of your personal information
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Withdraw consent for marketing communications
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Request a copy of your personal information where permitted by law
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Request information regarding how your information is collected and used
To exercise any of these rights, please contact us using the information below.
Data Retention
We retain personal information only as long as reasonably necessary to:
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Process and fulfill orders
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Provide customer support
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Maintain business records
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Comply with legal, accounting, tax, and regulatory requirements
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Resolve disputes
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Enforce our agreements
When personal information is no longer required, it is securely deleted or anonymized where appropriate.
International Visitors
If you access our Website from outside the country where our services operate, your information may be transferred to, stored, and processed in jurisdictions where we or our service providers maintain operations.
By using our Website, you consent to these transfers where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technology, or services.
Any updates will be posted on this page with a revised Effective Date. Your continued use of the Website after changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
North Point Supplements
Website: https://northpointsupplements.com